However, In Device Manager the driver is now found under 'Other Devices', although within the properties it says 'The drivers for this device are not installed. If I completely uninstall all drivers and software, then connect the VCDS USB cable to the laptop only, Windows recognizes it and installs a driver, then states 'Setting up a device ROSS-TECH USB' followed by ready to use. I did notice one thing that was different. I have uninstalled and reinstalled so many times now, but to no avail! My i7 laptop has never had a problem in the past, so assume it is more related to the OS and the VCDS USB drivers. I then tried running the DPInst, but made no difference. I have tried selecting Update and pointing to C:\ROSSTECH/ VCDS for driver update, but it says the driver is up to date. If I select properties, it says 'Windows cannot load the device driver for this hardware. I went into Device Manager and I see Ross-Tech Direct USB interface showing under Universal Serial Bus Controller. software registered under redacted Would love to post images but not able to. When I first plug in there is a red and green light, the red light goes out after a couple of seconds. Windows 10 with no errors in device manager. Set the port to COM1 but interface not found.
USB library version 03.02.07 Interface NOT Found! I have a HEX-V2 and a registered version of VCDS Lite 2.1. When I then open the program and select Test, I get the message Ross-Tech USB interface not found. I have installed VCDS 18.9.0, but the USB drivers are not recognized. I do get the light come on when I connect the VCDS HEX CAN cable to the car, so I assume that is ok. Since I have had Windows 10 Enterprise upgrade, I am unable to use it at all. I have owned my VCDS HEX-USB+CAN for several years now and run it with my previous Windows 7 OS with no issues at all.
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